This Payment Policy explains how deposits, withdrawals, currencies, verification and related financial matters are handled at Justbit Casino, operated at justbitonline.com under a Curaçao eGaming licence. Please read it carefully before making any transaction. By depositing funds you confirm that you have read and accepted these terms.
Justbit Casino is committed to processing all financial transactions securely, transparently and promptly. Every transaction on the platform is traceable on-chain or through established payment networks, and all player funds are handled in accordance with our Curaçao eGaming licence obligations. We reserve the right to amend this Payment Policy at any time; the current version is always available at justbitonline.com. Continued use of the site following any amendment constitutes acceptance of the revised policy.
All monetary limits stated in this policy are expressed in Euros (€) or their cryptocurrency equivalent at the prevailing exchange rate at the time of the transaction. Where cryptocurrency is used, the equivalent euro value is calculated at the moment of deposit or withdrawal processing.
Justbit Casino supports a range of cryptocurrency and fiat payment options. The available methods, together with their minimum deposit amounts and processing times, are set out below.
| Method | Minimum Deposit | Processing Time |
|---|---|---|
| Bitcoin (BTC) | €10 equivalent | Instant (on-chain confirmation) |
| Ethereum (ETH) | €10 equivalent | Instant (on-chain confirmation) |
| Tether USDT (TRC20 / ERC20) | €10 equivalent | Instant (on-chain confirmation) |
| Litecoin (LTC) | €10 equivalent | Instant (on-chain confirmation) |
| Ripple (XRP) | €10 equivalent | Instant (on-chain confirmation) |
| Dogecoin (DOGE) | €10 equivalent | Instant (on-chain confirmation) |
| Visa / Mastercard | €20 | Instant |
| Skrill | €10 | Instant |
| Neteller | €10 | Instant |
The minimum deposit across all methods is €10 (or €0.0001 BTC equivalent). Deposits below this threshold will not be credited to your account. Justbit Casino does not charge a fee for processing deposits; however, blockchain network fees (gas fees, miner fees) for cryptocurrency transactions are borne by the player and deducted by the respective network, not by the casino. Card and e-wallet providers may apply their own charges, which are outside our control.
When depositing cryptocurrency, always use the unique wallet address generated within your Justbit Casino account for the relevant coin. Sending funds to an incorrect address, or sending one cryptocurrency to the address of another, may result in permanent loss of funds for which Justbit Casino accepts no liability. Deposits are credited once the required number of network confirmations has been received. During periods of high blockchain congestion, confirmation times may exceed the typical instant processing window; Justbit Casino is not responsible for network delays beyond our control.
For USDT deposits, please ensure you select the correct network (TRC20 or ERC20) that matches the address provided in your account. Sending USDT on an unsupported network may result in loss of funds.
Card deposits are processed through our licensed payment service providers. Your card statement may display a merchant name other than Justbit Casino; this is normal. Bank transfers are available for fiat deposits, though processing times on the banking side will be longer than those stated above. If you experience a declined card deposit, please contact your bank to confirm that international or gambling transactions are permitted on your card before contacting our support team.
Justbit Casino processes withdrawal requests promptly. Cryptocurrency withdrawals are typically completed within one hour of approval; in many cases the transfer is completed within ten minutes. Fiat withdrawals are subject to the processing schedules of the relevant payment provider or banking institution.
| Method | Minimum Withdrawal | Processing Speed |
|---|---|---|
| Bitcoin (BTC) | €20 equivalent (min. 0.0002 BTC) | Under 1 hour |
| Ethereum (ETH) | €20 equivalent | Under 1 hour |
| Tether USDT | €20 equivalent | Under 1 hour |
| Litecoin (LTC) | €20 equivalent | 1–2 hours |
| Ripple (XRP) | €20 equivalent | 1–2 hours |
| Visa / Mastercard | €50 | 1–3 business days |
| Skrill | €20 | Up to 24 hours |
| Neteller | €20 | Up to 24 hours |
The processing speeds above refer to the time between our internal approval of a withdrawal request and the dispatch of funds from Justbit Casino. For fiat methods, additional delays may occur within the banking or e-wallet system that are outside our control. Business days are Monday to Friday, excluding public holidays.
As a general rule, withdrawals will be returned via the same method used for the most recent deposit. We may require that winnings derived from card deposits be withdrawn back to the same card before alternative methods are made available. This policy exists to protect against fraud and to comply with anti-money-laundering obligations. Where your original deposit method does not support withdrawals (for example, certain prepaid instruments), we will contact you to arrange an alternative method following completion of KYC verification.
Maximum withdrawal limits may apply per transaction, per day and per week. These limits vary by player tier within our VIP and loyalty programme — higher-tier members benefit from elevated or negotiated limits. The applicable limits for your account are displayed within the cashier section once you are logged in. If you wish to discuss withdrawal limits in connection with a large win, please contact our support team via 24/7 live chat or email prior to submitting the request.
Once a withdrawal request has been submitted and approved, it cannot be cancelled unless it is still in a pending state prior to dispatch. If you wish to cancel a pending withdrawal, you must contact support immediately. Justbit Casino reserves the right to delay or decline a withdrawal where KYC verification is incomplete, where there is a reasonable suspicion of fraudulent activity, or where a request triggers obligations under applicable anti-money-laundering regulations.
Justbit Casino supports both cryptocurrency and fiat currency transactions. The primary account currency display is in Euros (€), with cryptocurrency values converted at the prevailing market rate at the time of each transaction. Supported cryptocurrencies include Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin (LTC), Ripple (XRP) and Dogecoin (DOGE), among others. Supported fiat currencies include Euro (EUR) and other currencies accepted through our card and e-wallet providers.
Currency conversion where applicable is performed at the real-time exchange rate provided by our payment processor at the moment of the transaction. Justbit Casino does not apply a fixed conversion margin, but the rate used may differ marginally from publicly quoted market rates due to the timing of data feeds. Players are responsible for understanding any currency conversion implications before initiating a transaction.
In accordance with our Curaçao eGaming licence obligations and applicable anti-money-laundering regulations, Justbit Casino is required to verify the identity of all players before processing withdrawals and, in certain circumstances, before crediting large deposits or bonus awards.
KYC verification may be triggered at any of the following points:
We recommend completing KYC verification proactively rather than waiting until a withdrawal is requested, as this prevents delays. Standard documentation required includes:
All documents must be legible, unedited and in colour where the original is in colour. Documents should be submitted via the verification section of your account or directly to our support team. KYC verification at Justbit Casino is typically completed within 24 hours of receiving all required documentation.
Withdrawals will not be processed until KYC verification has been satisfactorily completed. Justbit Casino reserves the right to suspend account activity, withhold pending withdrawals or close accounts where players fail to provide required documentation within a reasonable timeframe or where submitted documents do not meet our verification requirements.
Justbit Casino operates a strict anti-money-laundering policy in accordance with its Curaçao eGaming licence conditions. We do not knowingly accept or process funds derived from illegal activity. Our systems monitor transactions for suspicious patterns, and our compliance team is authorised to request additional documentation, delay transactions or report activity to the relevant authorities where required by law.
Players must not use Justbit Casino accounts as a means to transfer, conceal or convert funds of any kind. Deposits must be made solely from payment instruments owned and controlled by the registered account holder. Any attempt to use a third-party payment method, whether for deposits or withdrawals, will result in account suspension and may be reported to the relevant authorities. Winnings accrued using third-party funds may be forfeited.
When bonus funds are active on your account, the following rules apply to your withdrawable balance:
Full bonus terms and conditions for each offer, including game restrictions and maximum bet limits whilst a bonus is active, are published alongside each promotion. Players are advised to read all applicable bonus terms before opting in. In the event of a conflict between this Payment Policy and specific promotion terms, the specific promotion terms shall prevail with respect to that promotion.
Justbit Casino supports responsible gambling and provides players with tools to manage their spending. Players may request deposit limits, loss limits, wager limits or cooling-off periods by contacting our support team via 24/7 live chat or email at justbitonline.com. These controls can be applied to your account at any time and will take effect as follows:
Once a responsible gambling limit or self-exclusion has been applied, it cannot be removed or reduced until the applicable cooling-off period has elapsed. Requests to increase limits may be subject to a delay to allow reflection. Justbit Casino is not liable for funds deposited through circumvention of self-exclusion measures where the player has provided false information to gain access.
If you are concerned about your gambling, we encourage you to contact a free support organisation such as GamCare (gamcare.org.uk) or Gamblers Anonymous before continuing play.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months or more. Prior to applying any dormancy policy, Justbit Casino will make reasonable attempts to contact the account holder using the registered email address. Players are responsible for ensuring their contact details remain current.
Where a dormant account holds a positive real-money balance, Justbit Casino will retain those funds and keep them available to the player upon reactivation of the account. Any remaining bonus balance will expire in accordance with the applicable bonus terms. Players wishing to reactivate a dormant account should contact our support team. We reserve the right to apply an administrative charge to dormant accounts in accordance with applicable law; where such a charge applies, it will be communicated clearly to the registered email address prior to deduction.
Justbit Casino does not charge fees for deposits or withdrawals under normal circumstances. However:
If you believe a transaction has been processed incorrectly — for example, a deposit that has not been credited or a withdrawal that has not been received — please contact our support team as soon as possible via 24/7 live chat or email at justbitonline.com. Please have the following information ready:
Justbit Casino will investigate all reported transaction discrepancies and respond within a reasonable timeframe. We are not liable for delays or losses caused by errors on the part of third-party payment networks, banks or e-wallet providers, provided we have dispatched funds correctly from our end.
In the event of a system error or software malfunction that results in an incorrect credit to your account, Justbit Casino reserves the right to reverse such credits regardless of whether they have been wagered or partially withdrawn, subject to applicable regulatory requirements.
Justbit Casino strictly prohibits the use of third-party payment methods. All deposits must be made from a payment instrument — card, e-wallet or cryptocurrency wallet — that is registered in your own name or exclusively controlled by you. Withdrawals will only be sent to methods that belong to and are verified in the name of the registered account holder.
Where a deposit is identified as having originated from a third party, that deposit will be returned and any associated winnings or bonuses will be forfeited. The account will be suspended pending investigation. This policy exists to protect players from fraud and to ensure compliance with our anti-money-laundering obligations.
All payment data transmitted to and from justbitonline.com is protected by SSL (Secure Socket Layer) encryption. Justbit Casino does not store full card numbers on our servers. Payment processing is handled by our licensed third-party payment service providers who maintain their own PCI-DSS compliance standards where applicable. We will never ask you for your full card number, PIN or online banking password via email, live chat or any other communication channel.
If you suspect that your account has been accessed without your authorisation or that your payment details have been compromised, please contact our support team immediately and change your account password without delay.
For any questions relating to this Payment Policy or to any transaction on your account, our support team is available 24 hours a day, seven days a week via:
This Payment Policy was last reviewed and updated in 2026. Justbit Casino is operated under a Curaçao eGaming licence. For regulatory queries, please refer to the licence information displayed in the footer of justbitonline.com.
