This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy ("Policy") applies to all players who register and use the services offered by Justbit Casino, operated at justbitonline.com. Justbit Casino is licensed under Curaçao eGaming and is committed to maintaining the highest practicable standards of financial integrity, player protection, and regulatory compliance. This Policy sets out our obligations, procedures, and your responsibilities as a player.
Justbit Casino operates a zero-tolerance approach to money laundering, terrorist financing, and any other form of financial crime. This Policy applies to every individual who creates an account, deposits funds, places a wager, or requests a withdrawal at justbitonline.com, regardless of the payment method or currency used. It covers both fiat and cryptocurrency transactions, including but not limited to Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin, Ripple (XRP), and Dogecoin (DOGE), as well as Visa, Mastercard, Skrill, Neteller, and bank transfers.
The objectives of this Policy are to:
Justbit Casino's AML and KYC procedures are designed in accordance with internationally recognised standards, including the recommendations of the Financial Action Task Force (FATF), the conditions of our Curaçao eGaming licence, and applicable anti-money laundering legislation. Although Curaçao serves as our licensing jurisdiction, we apply robust compliance controls that align with best-practice iGaming standards regardless of the jurisdiction from which a player accesses our services.
Justbit Casino has appointed a dedicated Compliance Officer (Money Laundering Reporting Officer, "MLRO") who holds overall responsibility for:
The identity of the MLRO is held securely on file and is available to our licensing authority upon request. Players who wish to raise a compliance concern may do so via our 24/7 support channels at justbitonline.com.
Justbit Casino operates a risk-based approach to identity verification. KYC verification will be required in the following circumstances:
We strongly recommend that all players complete KYC verification at the earliest opportunity after registration. As noted on our main information pages, KYC verification at Justbit Casino typically clears within 24 hours of documents being submitted. Completing verification proactively ensures that your withdrawals are not delayed at the point you wish to receive funds.
To verify your identity, you will be asked to provide clear, legible copies of the following:
In certain circumstances, Justbit Casino may require Enhanced Due Diligence (EDD) beyond the standard document set. EDD may be triggered by, but is not limited to:
Where EDD is required, we may request additional documentation, including but not limited to:
Until EDD requirements are satisfied to our compliance team's satisfaction, Justbit Casino reserves the right to restrict account functionality, including suspending withdrawal processing and placing limits on further deposits.
A Politically Exposed Person is an individual who holds or has held a prominent public function, including heads of state or government, senior politicians, senior government officials, judicial officials, senior military officials, senior executives of state-owned enterprises, and senior officials of political parties. Immediate family members and known close associates of PEPs are treated equivalently under this Policy.
Players who are PEPs or who are connected to PEPs are subject to mandatory EDD prior to activation of full account privileges. Justbit Casino will conduct ongoing monitoring of all PEP accounts at an elevated level of scrutiny.
Justbit Casino screens all customers and transactions against applicable international sanctions lists, including those published by the United Nations, the European Union, and other relevant regulatory bodies. Any player found to be a designated sanctions target, or who is located in or transacting from a sanctioned jurisdiction, will have their account suspended immediately and the matter reported to the appropriate authorities. Justbit Casino will not knowingly provide services to any individual or entity subject to applicable sanctions.
Justbit Casino does not permit individuals under the age of 18 to register or use its services. Age verification is a mandatory component of our KYC process. Where there is any doubt about a player's age, account access will be restricted until documentary proof of age has been reviewed and approved by our compliance team. Any funds deposited by a minor will be returned, less any transaction fees, and will not be eligible for bonus participation.
Justbit Casino applies a risk-based approach to AML compliance. This means that the level of scrutiny applied to any given customer or transaction is proportionate to the assessed risk that the relationship poses. Risk factors taken into account include the player's country of residence, payment methods used, transaction volumes and frequencies, stated occupation and income, and any adverse information identified during screening.
Players are assigned an internal risk rating (Low, Medium, or High) upon registration and throughout the lifecycle of their account. Risk ratings are subject to ongoing review and may be escalated at any time where new information or transaction activity warrants a higher level of scrutiny.
All financial transactions conducted at justbitonline.com — including deposits, withdrawals, bonus claims, and inter-account transfers — are subject to automated and manual monitoring. Our monitoring systems are designed to detect patterns and anomalies that may be indicative of money laundering, fraud, or other financial crime, including:
Justbit Casino recognises that cryptocurrency transactions carry specific AML risks, including the potential for enhanced anonymity. Accordingly, we apply particular diligence to all crypto deposits and withdrawals, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT — TRC20 and ERC20), Litecoin, Ripple (XRP), and Dogecoin (DOGE).
Our cryptocurrency compliance controls include:
Players should be aware that while our minimum cryptocurrency withdrawal is equivalent to €20 and withdrawals typically clear in under one hour, any transaction that triggers a compliance review may be held pending investigation, which may extend beyond standard processing times.
Justbit Casino operates a strict no-third-party payment policy. All deposits must be made from a payment method registered in the player's own name, and all withdrawals will be made only to the same method used for the corresponding deposit, or to a payment method that has been verified as belonging to the account holder. We will not process deposits from, or withdrawals to, any account, wallet, or card belonging to a third party. Accounts found to be in breach of this policy may be suspended and funds withheld pending investigation.
Where any member of Justbit Casino's staff or compliance team identifies activity that gives rise to a suspicion of money laundering or terrorist financing, a Suspicious Activity Report (SAR) will be filed with the MLRO. The MLRO will assess the report and, where appropriate, make a disclosure to the relevant financial intelligence unit or other competent authority in the applicable jurisdiction.
In accordance with applicable law, Justbit Casino and its employees are strictly prohibited from "tipping off" any player who is the subject of a SAR or a related investigation. Justbit Casino will not inform a player that they are under investigation, that a report has been filed, or that their account activity is the subject of scrutiny by law enforcement or a regulatory body.
Justbit Casino will fully cooperate with all lawful requests for information from competent authorities, including the provision of transaction records, KYC documentation, and account history.
Justbit Casino maintains comprehensive records of all KYC documentation and transaction data. In accordance with standard AML practice and the requirements of our Curaçao eGaming licence, the following records are retained:
All such records are retained for a minimum of five (5) years from the date of the last transaction or account closure, whichever is later. Records may be retained for a longer period where required by law or where they are the subject of an ongoing investigation or legal proceeding. All records are held securely in accordance with applicable data protection legislation and our Privacy Policy.
By registering an account at justbitonline.com, you agree to:
Failure to comply with these obligations may result in account suspension, forfeiture of bonus funds, withholding of withdrawal requests, and reporting to the relevant authorities.
Where a player fails to complete KYC verification within a reasonable timeframe, or where there are grounds to suspect that a player's account is being used for money laundering, fraud, or other financial crime, Justbit Casino reserves the right to take one or more of the following actions:
Justbit Casino will act in good faith at all times and will not take punitive action against players without reasonable cause. Where an account is suspended pending a compliance review, we will endeavour to communicate with the player as promptly as our legal obligations permit.
Justbit Casino's AML and KYC procedures operate in conjunction with our broader Responsible Gambling commitments. Identity verification and transaction monitoring serve not only an anti-financial crime function but also help us to identify players who may be displaying signs of problem gambling, including spending patterns that are inconsistent with their declared financial circumstances.
Players are encouraged to make use of the responsible gambling tools available at justbitonline.com, including deposit limits, session limits, loss limits, self-exclusion, and cooling-off periods. Our 24/7 support team is available via Live Chat and email to assist with any account concern, including requests to set limits or seek guidance on safer gambling resources.
All members of Justbit Casino's staff who are involved in customer-facing operations, compliance, payments, or fraud prevention receive regular training on AML and KYC obligations. Training covers the identification of suspicious activity, correct procedures for escalating concerns to the MLRO, the legal obligations arising from anti-money laundering legislation, and the specific risks associated with cryptocurrency transactions. Training records are maintained by the MLRO and are subject to periodic review to ensure they remain current and effective.
This AML / KYC Policy is reviewed at least annually by the Compliance Officer, or more frequently where there are material changes to applicable law, the conditions of our Curaçao eGaming licence, FATF recommendations, or the risk environment in which Justbit Casino operates. Any amendments to this Policy will be published at justbitonline.com and will take effect immediately upon publication. Continued use of Justbit Casino's services following an amendment to this Policy constitutes your acceptance of the revised terms.
If you have any questions about this AML / KYC Policy, or if you wish to submit documentation for verification purposes, please contact the Justbit Casino compliance and support team through the following channels:
Justbit Casino is committed to responding to all compliance-related enquiries promptly and in confidence. This Policy was last reviewed and updated in 2025 and is effective for all accounts active at justbitonline.com.